Your residents are already talking. The only question is who they're hearing from.
Special assessments. Active litigation. A board under pressure and no communications strategy to speak of. In the silence between board meetings, residents fill in the story themselves — and it is rarely the true one.
We have handled resident communications through complex litigation — breaking down complicated legal narratives, simplifying them for residents, and keeping community support intact for associations in full crisis.
The communications counterpart to your association attorney.
Most boards communicate with residents the way they communicate with regulators: terse, formal, and only when legally required. It is the right instinct for liability — and the wrong instinct for trust. When residents receive nothing but notices, they assume the worst, and a vacuum of information gets filled with speculation, group chats, and whoever is loudest at the next meeting.
Skye Co exists to close that gap. We write and manage the resident-facing communications your association needs — newsletters, meeting recaps, FAQs, community-platform posts, and crisis messaging — so residents stay informed in plain language, on a predictable cadence, without the board ever stepping outside its legal footing. Where a story is ready for a wider audience, we also draw on a network of media partners to place it in the press, engaged according to the scope of the situation.
Every word we publish is written to stand beside your attorney's, not around it. Nothing goes to residents that hasn't been built to keep the board protected and the community informed at the same time.
Built to match the level of pressure your board is under.
Board Confidence Retainer
- Monthly resident newsletter
- Board meeting recaps
- Community-platform presence and monitoring
- Board positioning and reputation support
- Election communications
Escalation Management
- Everything in Board Confidence Retainer
- Crisis-ready messaging frameworks
- Issue-specific resident FAQs
- Narrative strategy and positioning
- Attorney-coordinated review of all materials
- 48-hour rapid-response drafting
- Media partner outreach available by scope
Active Crisis & Litigation
- Everything in Escalation Management
- Attorney-approved article series
- Media relations and inquiry management
- Media partner network for earned-press placement
- Social monitoring and response
- Proactive narrative management, coordinated with counsel
A crisis-preparedness on-call retainer is also available for boards that want readiness without a full engagement.
Chapter 11, South Florida
A South Florida condominium association's Recreation Association filed for Chapter 11 bankruptcy protection. With litigation underway and residents anxious about what it meant for their community, the board needed a way to keep residents informed without compromising the legal proceeding.
Skye Co has managed the resident communications program throughout the case — drafting and publishing roughly four attorney-approved articles per month, each coordinated with association counsel before release. The proceeding is ongoing, and so is the program.
The board has kept community support throughout, communications have stayed litigation-safe at every step, and momentum in the case has shifted in the association's favor. Residents continue to receive consistent, accurate updates in place of speculation.
The people behind the strategy.
A senior two-person team — no juniors, no hand-offs. Together, we've turned complex litigation into clear communication and real momentum for the communities we serve.
Giada holds dual degrees in marketing and management from Florida State University. She shapes narrative and business image online, with particular expertise in social media content strategy and digital marketing — having generated over 3M organic impressions for the brands she's led.
Sasha holds an MBA from Babson College. She brings experience navigating complex litigation communications, with a background serving Fortune 500 companies.
"[Quote — available upon request]" Board Member, Client Association
In 20 minutes, you'll know where your community stands — and what to say next.
A focused conversation about your board's current situation, what's at stake, and the communications path forward.
Book a 20-Minute CallNo deck, no pitch — just a conversation about where your community stands.